Tracking
Where's My Order?
Track Your Order
Enter your order number and email below, or use your tracking number to follow your package directly with the carrier.
Track with Order Number
Your order number is in your confirmation email.
Can't find it? Email us at support@relentlessriseusa.com
Track Directly with Carrier
Once your order ships you'll get a tracking number by email. Click the carrier below to track your package directly.
Understanding Your Order Status
| Status | What It Means | What to Do |
|---|---|---|
| Order Confirmed | We received your order and payment. Production is being queued. | Nothing β sit tight. You'll get a shipping email soon. |
| In Production | Your item is being printed and prepared for shipment. | Normal β production takes 2β5 business days. |
| Shipped | Your order left our facility and is with the carrier. | Use your tracking number to follow delivery progress. |
| Out for Delivery | Your package is on the delivery vehicle today. | Be available or ensure there's a safe drop location. |
| Delivered | Carrier marked the package as delivered. | Check your door, mailbox, and neighbors if not found. |
| Exception / Delay | A carrier delay or issue has been flagged. | Email us β we'll investigate and resolve it for you. |
Still Need Help?
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Email Support
Reach our team at support@relentlessriseusa.com. Include your order number for the fastest response. We reply within 1 business day.
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Response Time
Monday β Friday, 9am β 6pm EST. Emails received on weekends are answered first thing Monday morning.
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Missing Package
If tracking shows delivered but you haven't received it, wait 3 business days then contact us β we'll open a carrier claim and make it right.
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